BitTitan MSPComplete

SKU: BIT-MSP-COM-DE Categories: , , , Tag:

The IT Service Delivery Platform

MSPComplete helps partners to create a cost-effective, scalable and repeatable delivery of professional and managed services. MSPComplete shifts the management of technology from objects to activities.

Increase recurring revenues with turnkey Managed Services

  • Access to a service library of over 100 ready-to-use services growing weekly
  • Reduction of manual errors and increased profitability through automation
  • Customize task instructions and set deadlines to trigger alerts
  • Minimal training effort thanks to step-by-step instructions for tasks

Increase profitability through resource optimization and reporting

  • Assign tasks to the queue of a team or automatically load load balancing tasks
  • Customize alerts and notification styles to display key information
  • Improvement of communication and project management with insight into the project status
  • Track task completion to the second to keep an overview of SLAs and costs

Build and protect valuable intellectual property

  • Documentation of individual delivery processes
  • Reduce training costs and time by collecting best practices
  • Standardize service delivery for consistency and scalability
  • Protect the IP in the platform in the event of employee fluctuation