Remote support has never felt closer: Securely connect to any PC, Mac or mobile device on any network from anywhere at anytime.
Take over your end user’s device and perform tasks as if you were using their device directly. For frequently performed tasks, let scripting do the work to save both time and sanity.
Get a quick summary of processes, services, and applications to identify the issue fast — without tediously digging around the end user’s device.
Connect to a remote device when no user is present to solve problems during user downtime, such as lunch breaks or after-hours, and check in later if needed.
Rescue Live Lens
Rescue Live Lens is a standalone, zero-download, video-based support solution that allows IT and field service teams to seamlessly support equipment and environments remotely.