Splashtop Remote Support

Cost-effective and powerful endpoint monitoring and management solution for MSPs and IT Professionals

Features

• High-Performance
  Advanced performance architecture powers blazing-fast remote access with interactive HD video and audio sessions and frame rates up to 60 fps.
• Comprehensive Platform Support and Access from Any Device
  A single solution for your diverse fleet of endpoints. Access and control all of your Windows workstations, Windows servers, Mac, and Linux endpoints (remote control of Android and Chromebook devices is supported on some plans). Connect from any Windows, Mac, iOS, or Android device. Also access virtual machines and virtual desktop infrastructure (VDI) on VMware, Citrix, Microsoft, Windows, AWS, Azure, and others, all from the same application.
• Unattended Android Access
  Increase your support footprint - remotely support and access Android devices including smartphones, tablets, rugged devices, POS, kiosks, and set top boxes.
• User Access Management and Computer Grouping
  Invite users with a specified team role. Organize your users and/or endpoints into groups for more effective management. User/computer access permissions can be specified at an individual level or through group settings.
• Easy Deployment
  Create customized deployment packages and install yourself, share the install link, or mass deploy with msi or exe and distribute efficiently through GPO, Intune, JAMF, or an RMM.
• Windows Update Management
  Keeping Windows updated is essential for security and performance. View available updates, install specific updates, and customize a Windows Update schedule and policy. Also available as a 1-to-Many bulk action.
• Endpoint Security Dashboard
  View endpoint security protection status for all your Windows and Mac endpoints. See which endpoints are protected by Bitdefender, Windows Defender, Kaspersky, and more.
• Configurable Alerts
  Set up custom alerts to monitor computer status, software installation, memory usage, and more. Configure alert notifications to be sent via email or review them in the Splashtop web console.
• View Event Logs
  Get quick access to Windows event logs by clicking the gear icon next to a computer in the web console.
• System Inventory Dashboard and History
  View and compare snapshots of your endpoints' hardware and software inventory. View historical change logs. Export and analyze system hardware and software inventory lists.
• 1-to-Many Actions
  Simplify endpoint management by instantly executing or scheduling tasks to multiple endpoints simultaneously, from your Splashtop web console. Includes mass deployment, remote command, PowerShell, custom script execution, file transfer, system reboot, and Windows Updates. Available for Windows and Mac.
• Remote Command Prompt
  Launch a remote command prompt or terminal window to send background commands to a Windows or Mac computer. Also available as a 1-to-Many bulk action.
• Deploy and Manage Splashtop Antivirus
  Protect your managed Windows and Mac computers with Splashtop Antivirus powered by Bitdefender! Purchase, deploy, and manage antivirus directly from your Splashtop console. View protection status, threat count, manage custom policies, and more.
• Enable End-User Remote Access
  Create up to 50 end-user accounts to provide those users with remote access to their computers that are managed under your Remote Support Premium plan.