TeamViewer Assist AR

Enhance your remote support with augmented reality - See what your customer sees

Augmented reality is shifting the boundaries of remote support.

Augmented reality enables you to fix issues beyond the screen – no matter how far away you are. With TeamViewer’s augmented reality solution TeamViewer Assist AR, you will be able to see through your connection partner’s smartphone camera. At a glance, you can observe any kind of equipment, machinery, infrastructure issue, and more. Guide your partner by setting 3D markers onto real-world objects.

Remote Camera Sharing and Real-Time Video Streaming

Enable your on-site employees or clients to share their smartphone’s camera view. The camera acts as your eyes so you can see the problem and help the person on-site address it.

HD VoIP

Speak to the service technician or client on the other side of the screen, giving them detailed instructions on how to fix the issue at hand..

Highlighting on 3D Objects

Help the on-site employee or customer fix the issue by drawing and highlighting on the screen onto real-world objects.

Freeze image

Pause the video stream to get a clear still image to highlight and discuss technical details, as well as work hands-free.